Frequently asked Questions
Do you accept payment on delivery?
Yes. We offer Pay on Delivery in some Nigerian cities. Contact us through WhatsApp if your location is available for pay on delivery. If POD isn’t available for your location, we’ll let you know and share other safe options (Paystack, bank transfer).
Can I order via WhatsApp?
Yes! If you prefer to order manually or have questions, you can send us a message via WhatsApp
How long does delivery take?
Delivery depend on the location
Kano City: Same-day or next-day if we confirm your order before noon and the item is in stock.
Lagos / Abuja: 1–2 days (faster with express options).
Other States: 1–5 days depending on location and method.
Once your order is confirmed, you will receive tracking updates via email or WhatsApp
How do I care for the fabrics?
Please check our blog / Fabric Guides for step-by-step care per material (Swiss cotton, lace, brocade, wool, etc.).
Do you deliver outside Nigeria?
At the moment, we only deliver within Nigeria. However, international shipping will be available soon.
Do you sell per yard or fixed bundles, and what’s the fabric width?
Yes—we sell per yard and bundles
The Width varies by fabric
Swiss cotton, swiss filtex & wool are sold per yard or (36 inches by 62inches) 0r 36 inches by 58inches)
Lace is sold in bundles (5, 10, or 15 yards)
Each product page shows the quantity options available.
What are your delivery fees?
Delivery is calculated at checkout based on your state/city. We keep it affordable and sometimes subsidize part of the fee. For bulk orders and order above ₦ 200,000 its free delivery.
Do colors look exactly the same in real life?
We try our best! Cameras and screens can shift colors slightly. We use natural lighting and standardized color names, but if you’re unsure, request a short video or contact us through WhatsApp
Do you offer wholesale or supply to fashion designers/tailors?
I made a mistake in my order—can I change it?
If the order hasn’t shipped yet, yes. Message us immediately with your Order Number and the change you need. Once shipped, changes aren’t possible, but we’ll still try to help.
Are your prices negotiable?
We price fairly for premium quality. However, we do run promos and bundle/wholesale deals. If you’re buying multiple items or 10+ yards, say hi on WhatsApp and we’ll see what we can do
How many yards do I need for men’s outfits (senator/kaftan)?
Generally 3–5 yards depending on height, size, and design.
Average build: 3–4 yards
Bigger or long styles: 4–5 yards
Ask us on WhatsApp with your height/size and style—we’ll guide you.
